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Warranty

medical lighting warranty

We’re proud of our products at Coolview™… and we stand behind them. Coolview™ is proudly Made in the USA by a team committed to quality and reliability. Our warranty guarantees FIVE years of coverage for the light source and one year of coverage for everything else. In the rare event you need to have your light repaired, we promise to have a replacement light in your hands within 48 hours, if your facility is in the US.

If your light does not function due to LED failure, we will replace your product at no cost except shipping, subject to availability.

Coolview™ warrants that the light is guaranteed against all defects in materials and workmanship for a period of one year from date of sale from the original purchaser. Coolview™ will repair or replace, free of charge all components that have been found to be defective except for reasons caused by neglect, misuse, damage caused by shipment or normal wear. Batteries that have been charged more than 300 times in a year become exempt from this warranty.

Contact Coolview™ Customer Service by filling out the form below for a RMA Number (Return Material Authorization) and instructions on return shipping.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

COOLVIEW’S™ OBLIGATION UNDER THIS WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT OF PRODUCTS CONTAINING A DEFECT.

COOLVIEW™ IS NOT RESPONSIBLE FOR ANY INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM A PRODUCT DEFECT COVERED BY THE WARRANTY.

 

 


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Made in the USA


All Coolview™ products are proudly made in the USA, in our Georgia manufacturing facility.





Coolview™ products are on contract with the United States Veterans Administration and can be viewed on GSA Advantage.

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